Flexible Benefit Service LLC, or Flex, is a wholesale insurance distributor and third-party benefits administrator. Flex contracts with independent insurance brokers and/ or brokerages and with employers to provide employee benefit solutions.
A large insurer needed assurances that Flex keeps their data safe before doing business with them, so they decided to pursue HITRUST certification to open up future business opportunities. It didn’t take long for Flex to develop a passion for the HITRUST culture they were creating at their organization. “We’ve changed our mindset from, ‘We’ve got to do this because we’ve got a contract with an important client,’ to now, it’s something we believe in, we promote to people, we’re proud of,” David Lindgren, Senior Manager at Flex said of their HITRUST process.
