Patient Engagement Platform at Inspira Health Network

By May 8, 2019 May 13th, 2019 Articles

Health network uses Dynamics 365 to transform care delivery and wow patients

July 13, 2018

In a market where every provider delivers quality, Inspira Health Network wanted to go one step further by offering wow-factor patient service. So, the New Jersey–based healthcare provider adopted Microsoft Dynamics 365 to deepen its understanding of the histories, habits, needs, and preferences of every healthcare consumer in its community. Now, Inspira can turn patients into lifetime customers, stand out from the competition, get care to where it’s needed, drive down healthcare costs, and promote better patient outcomes.

“We use Dynamics 365 for Customer Service as the backbone for enhancing the patient experience and to provide frictionless access to Inspira clinical resources.”

Tom Pacek: Chief Information Officer, Inspira Health Network

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